SCOM Review

It has good graphs of what is going on within the operating system

What is our primary use case?

We use it to monitor Linux systems. It has performed well.

How has it helped my organization?

We are able to do problem determination on runaway processes. 

What is most valuable?

Graphing processes. It can send messages to our ticketing system. It has good graphs of what is going on within the operating system.

What needs improvement?

I would like to better be able to monitor Oracle processes.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How is customer service and technical support?

I have not used technical support.

Which solutions did we use previously?

We did not previously use a different solution, so I asked my manager to look into it.

How was the initial setup?

I was not involved in the initial setup.

Which other solutions did I evaluate?

We evaluated Zabbix.

What other advice do I have?

If you are using Linux, do not discount SCOM just because it is a Windows or Microsoft product.

Most important criteria when selecting a vendor: 

  1. Features
  2. Price.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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