SECDO Platform Review

It automates the entire alert investigation process

What is most valuable?

  • Full endpoint visibility
  • Records everything! Every endpoint.
  • IOC/BIOC rules
  • It basically automates the entire alert investigation process.

How has it helped my organization?

We used to get hundreds of false positives a day. Now, we only deal with real alerts.

What needs improvement?

I cannot think of any, as the front end is impressive.

Maybe the notifications setting could use a simpler setting.

For how long have I used the solution?

Four months.

What was my experience with deployment of the solution?

Not really, cloud-based has its advantages. Endpoint agents are easily deployed.

What do I think about the stability of the solution?

Not yet.

What do I think about the scalability of the solution?

Not really, SaaS has its advantages.

How are customer service and technical support?

Customer Service:

Great, they have a really nice staff.

Technical Support:

Great, they have a really nice staff.

Which solution did I use previously and why did I switch?

I switched from my previous solution due to new regulations in my company that required an endpoint solution with a high level of visibility,

How was the initial setup?

The initial setup was straightforward. This was mostly done by Secdo.

What about the implementation team?

A vendor team, as always.

What was our ROI?

I cannot say yet.

What's my experience with pricing, setup cost, and licensing?

Be sure of the actual number of endpoints in your company.

Which other solutions did I evaluate?

Carbon Black and HexEdit.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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