SecureAuth Identity Governance Review

Valuable features include access request and certification. Application integration, reporting, and certification could be improved.

What is most valuable?

Valuable features include access request, certification, and password management

How has it helped my organization?

Provide centralised identity-access management

What needs improvement?

Application integration, reporting, and certification could be improved

For how long have I used the solution?

More than three years

What do I think about the stability of the solution?

The product is only as good as the data you use

What do I think about the scalability of the solution?

Moving from v7.x to v8.x is not easy. You need Courion expertise and skills to upgrade and migrate the data

How is customer service and technical support?

I would rate the technical support at 8/10

Which solutions did we use previously?

Previously, using a custom in-house IDM/IAM

How was the initial setup?

You need a level of knowledge about Courion to setup

What's my experience with pricing, setup cost, and licensing?

For v8.4, you can work easily if you stick to OOTB. However, should you require customisation, then the tool is very flexible using SQL/VB knowledge to extend

Which other solutions did I evaluate?

We evaluated SailPoint, IBM, IdentityOne, and Hitachi.

What other advice do I have?

Review the OOTB features. Check if the product can be installed easily and how easy it is to migrate to newer versions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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