What is our primary use case?
This is just to transfer files securely within the Mylan network, and a few instances from the outside too. It is just to transfer files. Like a postman, it moves the files between the systems with no data transformation
We have the on-premise solution and are only using one feature of this product. Most of our solutions are on-premise, as our security team prefers it that way.
How has it helped my organization?
It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes.
We did not procure this software as a reason to improve our organization. We procured this software to replace the existing one.
We have found this tool useful.
What is most valuable?
The solution is flexible when it comes to adding integrations. It is much easier to use than the other tools we have to move the files. Across the board, we can move files in a short amount of time compared to our other existing tools.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It is stable. We haven't faced any major issues since the implementation of this software.
What do I think about the scalability of the solution?
From what I understand, scalability is much easier. However, we haven't increased our volumes or interfaces. We are still only using 20 to 30 percent. We are far away from any increase or decrease of the system sizes.
Our users are mostly the technical team. We have five to seven people using the system. It is the technical team only, not the end-users, and most of them are IT engineers.
We have more than 300 interfaces in this platform.
How are customer service and technical support?
We have only requested technical support a couple of times. We haven't faced any issues with them. They are very good.
Which solution did I use previously and why did I switch?
We procured this software to replace webMethods.
How was the initial setup?
The initial setup is not the straightforward. It took couple of months for us to set up.
We had planned to do it in a month and migrate all the file transfer interfaces into this new platform, but it took us two months for installation, then another two months to move the interfaces. It may not be a software issue, because there are so many other factors, e.g., resources, dealing with partners, etc.
What about the implementation team?
We accepted the help of the SEEBURGER team, making it a typical software setup and installation process.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing is very competitive.
Which other solutions did I evaluate?
We evaluated SEEBURGER Business Integration Suite (BIS) and a couple of other tools. We found SEEBURGER Business Integration Suite (BIS) to be better suited for our organization.
What other advice do I have?
The Active-Active helps handle larger loads without time delays.
Our reaction time has changed by 50% since implementing this solution.
There are so many moving components. Even if it is on-premise, some servers need to be on the DMZ and some need to be inside of the firewall, so working with SEEBURGER Business Integration Suite (BIS) made it easier.