SendGrid Review

In the past we tried SMTP on AWS, which caused our mail to be blacklisted. SendGrid is simple and fits to our mass mailing needs.


Valuable Features

White-listed mail which avoids spam on mail services like Gmail and Yahoo.

Improvements to My Organization

It gives detailed stats of each newsletter, which has helped to improve the mail content. Mass mailing is instantaneous, while keeps the from address white-listed on most public mail services.

Use of Solution

I've been using the SMTP API and Newsletter modules for one year and five months.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

4/5.

Technical Support:

3/5.

Previous Solutions

We used the SMTP of AWS but our email address was blacklisted on mail services such as Gmail and Yahoo.

Initial Setup

It was easy for me as I'm a software developer and Unix system administrator.

Implementation Team

It was implemented in-house.

Pricing, Setup Cost and Licensing

We pay for their silver package. Day to day, our usage is on pre-defined templates, so there are no major costs in running with this product.

Other Solutions Considered

We tried own SMTP on AWS, which caused our mail to be blacklisted.

Other Advice

This is simple and fits to our mass mailing needs. It's good for e-mail marketing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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