SevOne Review

Several groups within our organization use the capacity graphs to monitor network health, and adding an appliance is straightforward.


Valuable Features

The capacity to monitor our network is the most important feature to me.

Improvements to My Organization

The capacity graphs are used by several groups within Comcast to monitor the health of the network.

Room for Improvement

There's no need for improvement.

Use of Solution

I've used it for two years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Excellent, customer service is 10/10.

Technical Support:

Excellent, the technical support is very knowledgeable about the product.

Previous Solutions

The previous product did not meet all the company requirements.

Initial Setup

The setup is straightforward and is very flexible. Adding an appliance is very simple and easy to do.

Implementation Team

The product was implemented with in-house resources with assistance from the vendor.

ROI

I work on the technical side and have no insight into ROI.

Pricing, Setup Cost and Licensing

I work on the technical side and have no insight into the purchasing side.

Other Solutions Considered

I know other products were evaluated but I was not part of that discussion.

Other Advice

SevOne is a good product and I would recommend it.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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