It has several features, but the ones most valuable to us are--
- Basic Network monitoring;
- Reporting (performance metrics, third-party data, status maps, device configuration, etc.);
- Scalability (monitor devices and metrics, and maintain speed); and
- It's Linux-based.
Improvements to My Organization
Delegate some of the networking monitoring work to SevOne.
The reporting capabilities provided important metrics and data that helped in the oversight of our system, network, and overall IT infrastructure, both in terms of applications and hardware.
Room for Improvement
It needs a platform to add portals. Some of the low-level features and how they work could use some improvements.
A cause-and-effect kind of pattern would be helpful.
There have been no issues deploying it.
It's been stable. We've had no issues with instability.
We've had no issues scaling it for our needs.
Customer Service and Technical Support
Their technical support is really top notch. We've had several instances when our trouble tickets have been responded to quickly and with sufficient fixes.
The initial setup was straightforward. It was simple and quite intuitive.
Make sure you have good, clear requirements for what you want SevOne to do. If you do, then it will do the job very well. If not, you should consider something else.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 23 2016