SevOne Review
It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately.


What is most valuable?

It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately. They can access them any time without needing their own user account to the system.

How has it helped my organization?

  • SevOne threshold monitoring alerts help to improve our network monitoring.
  • Procedures in troubleshooting were built on predefined SevOne reports.

What needs improvement?

Single device-based baseline monitoring works well in SevOne, but sometimes device independent base-lining in redundant network environments. Software upgrades can be tricky is not easy.

For how long have I used the solution?

I've used it for five years.

What was my experience with deployment of the solution?

The software upgrades can be tricky.

What do I think about the stability of the solution?

The appliances run quite stable.

What do I think about the scalability of the solution?

Scalability is just a matter of adding new appliances to the cluster if needed.

How is customer service and technical support?

Customer Service:

They have good customer service.

Technical Support:

Technical support is very professional and fast in developing solutions.

Which solutions did we use previously?

We chose it because it has a fast working reporting engine and because of the scalability of the solution.

How was the initial setup?

The set-up of the basic monitoring is straightforward, but customizing for special needs, such as calculation pollers, takes some effort.

What about the implementation team?

The implementation was performed by a vendor team together with an internal one. The vendor had a high-level of expertise.

What was our ROI?

It's provided us with improvements in network monitoring and troubleshooting as well as advanced reporting solutions payback.

Which other solutions did I evaluate?

The SevOne tool was convincing from the beginning, and after testing it there was no need to test anything else.

What other advice do I have?

By default the tool provides a lot, you need to focus on your needs, adding something else later is usually no problem.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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