SevOne Review

Reports and graphics help to inform the client about traffic though group creation needs improvement


What is most valuable?

The reports and the graphics. With this tool it is interesting to show the info to the client and explain where the traffic is.

How has it helped my organization?

I can't, I arrived in the last days of the project, just to make reports.

What needs improvement?

The method of searching for SIP and the way to create the groups.

For how long have I used the solution?

Four months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Eight out of 10.

Which solutions did we use previously?

I didn’t do the switch, the company had the product when I arrived.

How was the initial setup?

I didn’t do the setup.

What's my experience with pricing, setup cost, and licensing?

I can´t answer that.

Which other solutions did I evaluate?

I didn’t choose the product but I had used others.

What other advice do I have?

Although it is a very good monitoring tool, it can be confusing when you try to add devices and they don’t appear correctly. Then you need to check SID on the SevOne database. There it does not display when the error pops up.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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