SharePoint Designer Review

An online platform for retrieving, storing and exchanging documents

What is our primary use case?

Within our organization, there are roughly 3,000 people, but very few of them interact with SharePoint Designer. We plan on using this solution in the future.

How has it helped my organization?

It stopped us from having to run around, manually exchanging documents. It's an online system, easy to access, and complete with document storage. Retrieving documents and uploading them is easy.

What is most valuable?

The user interface is good; it's easy to manage.

For how long have I used the solution?

I have been using SharePoint Designer for approximately one year. 

What do I think about the stability of the solution?

SharePoint Designer is a very stable solution.

How are customer service and technical support?

We have our own IT team that handles most maintenance related problems. When we have interacted with customer support, they have always helped us.

Which solution did I use previously and why did I switch?

Before SharePoint Designer was introduced, we used to have a manual documentation system — we had to run from one corner of the building to the other, looking for someone. SharePoint has made things a lot easier.

What about the implementation team?

We did a revamp. We migrated from another version. A team then showed us how to operate it properly and made sure we were very comfortable navigating it. It's very easy to use.

What other advice do I have?

I would highly recommend this solution. 

On a scale from one to ten, I would give SharePoint Designer a rating of nine. If they included some training modules, I would give them a ten, because that would make it even more user-friendly.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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