Microsoft 400x400

SharePoint Review
Works on any device, any place and anywhere for everyone. Synchronization of files in OneDrive can take some time.


Valuable Features:

The feature that it works on any device, any place and anywhere for everyone.

Improvements to My Organization:

Microsoft Office 365 has provided us many ways to share documents across a diversity of platforms with a diversity of people (both inside and outside our company).

Room for Improvement:

Synchronization of files in OneDrive can take some time which can ‘annoy’ some users.

Use of Solution:

At my current company we are using it one year, personally I’ve been using Microsoft Office 365 around 3 years

Deployment Issues:

Since we came from a Small Business Server the Exchange migration is a minor point of attention. There is no mailbox by mailbox migration, but only a cut-over migration. Furthermore we had some issues with MacBook users and their Office settings. Also we encountered some issues with mail not arriving correctly. This was NOT caused by Microsoft Office 365. A support partner had hardcoded settings which were not communicated. Once we deleted these hardcoded settings, the problems were solved within one hour.

Stability Issues:

There are no issues with stability.

Scalability Issues:

There are no issues with scalability.

Customer Service:

The level of customer service could be better, but it all depends on the person in the other side.

Technical Support:

The level of technical support could be better, but it all depends on the person in the other side.

Previous Solutions:

We had a Small Business Server environment which has a cap in the user environment. Since we grew out of the number of users, we had to change. Microsoft Office 365 was the fastest and most powerful way for both short and long term vision.

Initial Setup:

It was straightforward, since the migration wizard provided by Microsoft is a good wizard for the environment we have.

Implementation Team:

We did an in-house implementation.

Other Solutions Considered:

No

Other Advice:

Take a good look at what your customers wants and needs are before choosing any other product than what you’re currently using. This will make implementation and migration easier and also makes it easier for people to change to a new platform. With Microsoft Office 365 things changed radically in our environment, which had its effect on the day-to-day business, although none which couldn’t be resolved, but a good discovery and inventory before making choices is the better option.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
Anonymous avatar x30

1 Comment

Jean marc touzard li?1414329950
Jean-Marc TouzardConsultantTOP 20

OneDrive Enterprise just doesn't work; I use it on 2 laptops running W7 and Office 2013, and it is a pure disaster. Synchronization problems everyday, Office file cache troubles, error messages that no business user could understand.
Regarding administration issues, don't try to know who is sharing what, who is using what volume of storage, O365 only provides useless reports.
MS support service said : we have no solution for you, we get the same problems, we are waiting for a new version that would work....
in 2000 years, we had Groove, a smart tool for collaboration that was perfectly working on slow wan using modems, MS bought Groove and transformed it in a big bug. A pure disaster.
If you can, use something else.

Like (0)28 July 14
Anonymous avatar x30
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