The features which are most valuable to us are its powerful search, edit in browser, social features.
Improvements to My Organization
It’s a single entry point to all internal systems with integrated security: no password management issues as with disparate products. All functionality is available from anywhere in the world with a web browser, so everyone is always connected.
Use of Solution
I have been using the solution for 2 years.
Customer Service and Technical Support
Customer Service: Customer service is very good.Technical Support: Technical support is very good.
Straightforward but user profiles take some time to set up.
We implemented in-house.
Being able to drop all the cloud service subscriptions saves a lot: the amount depends on how many of those services can be replaced.
Other Solutions Considered
If you’re on corporate Active Directory then there are no real competitors.
Read the planning documentation: running the installer without planning has some disadvantages for auditing, for example.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 11 2014