SharePoint Review

I like the document libraries, team sites and workflow engine. It could be more intuitive.


What is most valuable?

Document libraries
Team sites
Workflow engine

How has it helped my organization?

Improved collaboration through multi-user document editing capabilities. Improved governance through process workflows.

What needs improvement?

The product could be more intuitive both from an administrative point of view and from an end user point of view.

For how long have I used the solution?

I have been using this for five years.

What do I think about the stability of the solution?

We did not have any stability issues.

What do I think about the scalability of the solution?

We did not have any scalability issues. However, we have deployed a very simple system, with no bespoke tooling or plugins. We have, as yet, not had to scale the solution beyond adding more RAM or disc to either the database or application server.

How is customer service and technical support?

Never had to use technical support from Microsoft for this product.

Which solutions did we use previously?

We did not have a previous solution.

How was the initial setup?

Setup was complex. Setting up the solution requires a solid understanding of the various architecture options available. While Microsoft has made significant improvements in changing the deployment method so that it is much more guided, decisions taken at the time of deployment can have long lasting detrimental impacts if the decision is not well understood.

Which other solutions did I evaluate?

We evaluated Atlassian Confluence (we use both products in house for different things).

What other advice do I have?

Plan thoroughly and well for your deployment and make sure that you understanding the implications of the decisions you make around multi-server implementations for scalability and resilience.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a Microsoft partner.
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