SharePoint Review

Some of the valuable features are collaboration, DLP, and the search capability.

What is most valuable?

Collaboration, DLP, and the search capability are some of the features I like the most.

How has it helped my organization?

It has improved our productivity to a great extent with its great collaboration features. Previously, business users were sharing documents through emails while different people contributed to the same document. This created a lot of confusion, such as:

  • Issues with merging changes from some users
  • No tracking of changes
  • Version management

The business users had to spend a lot of time to get this to closure. SharePoint has helped a great deal in this space.

What needs improvement?

  • UX
  • Performance (especially Office 365): This is an issues when the sites are accessed from Asia/Australia, which is bad compared to accessing from the USA
  • The mobile experience

For how long have I used the solution?

I have worked with this platform/tool for more than eight years.

What do I think about the stability of the solution?

The current version is very stable compared to versions 2007 and 2010.

What do I think about the scalability of the solution?

There are some performance issues with respect to the amount of data that has to be stored.

How is customer service and technical support?

The technical support is very good.

Which solutions did we use previously?

I have seen customers using other tools and switching to SharePoint. Technology upgrades and feature upgrades are the key reasons for this.

How was the initial setup?

The setup is complex, as you need to consider lots of things for the farm design.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. I have heard that MS gives very good deals on volume licensing.

What other advice do I have?

It's a good tool, but be prepared to adapt to the new way of working with SharePoint and Office 365. They bring their own new features which are very good, but you will experience a learning curve.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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