What is our primary use case?
Small process tracking for in-house requirements investigations, which are shared across several departments.
How has it helped my organization?
- Combined reports and data with timeline tracking.
- Better than looking into three systems to find the full picture.
What is most valuable?
- Metadata store
- Cascade dropdowns for selection of data sets.
What needs improvement?
- Links to Outlook and native storage of emails.
- Emails stored now do not display metadata in native format.
- No good process to import emails from several users into a single comprehensive SP repository.
- The linkages to external record stores could be beefed up.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jan 18 2018