SharePoint Review

It keeps our company organized and everything is in one place


What is our primary use case?

It is a whole package solution:

  • Document management
  • Workflows
  • Requests
  • Sites
  • Permissions
  • Integration.

How has it helped my organization?

It keeps our company organized and everything is in one place. It integrates well with the whole Microsoft production. It is flexible, but still structured.

What is most valuable?

There is not just one valuable feature; it is all of them working together: 

  • Document libraries
  • Lists
  • Workflows
  • Sites
  • Integration.

What needs improvement?

The product could be improved in a lot of way. It is so frustrating to get things to work as advertised.  

For how long have I used the solution?

More than five years.

How is customer service and technical support?

The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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