SharePoint Review

My primary use case is largely content management. The product is good.

• Information is much more readily available. 
• There is more functionality available.
• It allows for simultaneous users to be on it.

A combination of:

• Auditing
• Logging
• Collaboration.

It has been very useful and easy to use.

It should have more user-friendly customization, as it still requires developers to get engaged and build sites.

I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities.

It is very stability. I don't foresee any issues.

I have not faced scalability issues.

I would rate Microsoft technical support as a six out of 10. They are just okay.

Previously, we were using file share. We switched because SharePoint made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories.

The initial setup was fairly complex, but that may just be our environment. A fair amount of design and consolidation needed to go into it.

With this product, have a decent skill set in-house. 

Most important criteria when selecting a vendor: support.