SharePoint Review

While the tool has more functionality available, it should have more user-friendly customization

What is our primary use case?

My primary use case is largely content management. The product is good.

How has it helped my organization?

  • Information is much more readily available. 
  • There is more functionality available.
  • It allows for simultaneous users to be on it.

What is most valuable?

A combination of:

  • Auditing
  • Logging
  • Collaboration.

It has been very useful and easy to use.

What needs improvement?

It should have more user-friendly customization, as it still requires developers to get engaged and build sites.

I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is very stability. I don't foresee any issues.

What do I think about the scalability of the solution?

I have not faced scalability issues.

How are customer service and technical support?

I would rate Microsoft technical support as a six out of 10. They are just okay.

Which solution did I use previously and why did I switch?

Previously, we were using file share. We switched because SharePoint made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories.

How was the initial setup?

The initial setup was fairly complex, but that may just be our environment. A fair amount of design and consolidation needed to go into it.

What other advice do I have?

With this product, have a decent skill set in-house. 

Most important criteria when selecting a vendor: support.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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