SharePoint Review

Supports us in software development projects and integrates well with Microsoft Project


What is our primary use case?

We use this solution for supporting software development programs and projects.

How has it helped my organization?

This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information. 

What is most valuable?

The most valuable feature of this solution is the integration with MS Project.

What needs improvement?

This solution would benefit from the implementation of enhanced online forms and template development capabilities.

For how long have I used the solution?

We have been using this solution for fifteen years, off and on.

What do I think about the stability of the solution?

Again, no problems on our applications.

What do I think about the scalability of the solution?

I have never seen it hit a wall in terms of supporting our programs, and I have been the senior contractor program and project manager overseeing two large Health IT projects, both with more than 100 team members and as many as 11,000 assigned tasks.

How are customer service and technical support?

he Microsoft reps were always helpful; although they were not always up to speed with the latest offerings and capabilities from Microsoft. Persistence pays off thought. I usually eventually got the answers to my questions.

If you previously used a different solution, which one did you use and why did you switch?

NO, client requires use of SharePoint for content management on IT programs and projects.

How was the initial setup?

It seemed easy enough.  The one issue I had was setting up a project portal where we wanted to implement a number of SDLC Templates via SharePoint. This was a couple of years ago, but the integration of a legacy Microsoft forms product was not very clean or adequate. It looks like the previous tool has been replaced with Microsoft Forms. I haven't had a chance to use this product yet. 

What about the implementation team?

In house.

What was our ROI?

Confidential

What's my experience with pricing, setup cost, and licensing?

I don't have experience in that area.

Which other solutions did I evaluate?

No, client requires use of SharePoint for content management on IT programs and projects.

What other advice do I have?

No

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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