Silk Central Review

I can have a macro-view of all my tests, but the portal could be cleaner and faster.​


What is most valuable?

All the reports are very important for me, as is the integration with Caliber.

How has it helped my organization?

With SilkCentral, I can have a macro-view of all my tests. I can also have detailed reports about all projects.

What needs improvement?

I think that the portal could be cleaner and faster.

For how long have I used the solution?

I've used it for about three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

It's very important. I don't have a problem with support.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

I believe it was complex, but I wasn't involved.

What about the implementation team?

I recommend doing it in-house, as it's both safer and simpler.

Which other solutions did I evaluate?

No other options were looked at.

What other advice do I have?

Install it and be happy.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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