Silk Central Review

We have automated 5000 test cases and reduced lot of manual effort. It will be great if we get something which works well on bad network and takes less memory to execute the commands.


What is most valuable?

Desktop & Browser support

How has it helped my organization?

We have automated 5000 test cases and reduced lot of manual effort which resulted in cost cutting of the project.

What needs improvement?

Product does not respond well on virtual machines because of network and memory issues. It will be great if we get something which works well on bad network and takes less memory to execute the commands.

For how long have I used the solution?

I've used it for four years.

What do I think about the stability of the solution?

There were issues, but a micro focus team resolved them and gave them solutions.

How are customer service and technical support?

Customer Service:

4/5

Technical Support:

4/5

Which solution did I use previously and why did I switch?

We worked with Selenium but as Silk Central supports Desktop applications as well so we chose this.

How was the initial setup?

Set-up is straightforward.

What about the implementation team?

We did it through a vendor.

What's my experience with pricing, setup cost, and licensing?

Our client purchased the licenses themselves.

What other advice do I have?

This is one of the best product if you have to handle desktop & browser application to complete a flow.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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