Silk Test Review

It has multi-language support, including 4L and Java.

What is most valuable?

1. Object oriented approach

2. Keyword word driven framework

3. Supports both record & playback and descriptive programming

4. Supports multi-language support 4L (similar to C++) & java

5. Last but not least the separation of test design from test implementation

How has it helped my organization?

It drastically reduced our manual regression efforts that is difficult to achieve in Agile model

What needs improvement?

Need to improve online documentation, community & forums to share issues encountered & solutions.

For how long have I used the solution?

Almost a year.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability.

How are customer service and technical support?

Customer Service:

In my experience, the customer service is good.

Technical Support:

In my experience, the technical support is good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

It was straightforward and we did not encounter any issues.

What about the implementation team?

We have in-house implementation.

What's my experience with pricing, setup cost, and licensing?

Not very sure about popular proprietary tools like QTP, but should be comparatively less.

Which other solutions did I evaluate?

No, as our customer has this licence we are supposed to use this tool.

What other advice do I have?

It supports most of the good features available in QTP, but is not so popular due to less online support.

This solution supports Windows, web-based apps along with Mobile (android & iOS).

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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