Silk Test Review

It has multi-language support, including 4L and Java.

Valuable Features

1. Object oriented approach

2. Keyword word driven framework

3. Supports both record & playback and descriptive programming

4. Supports multi-language support 4L (similar to C++) & java

5. Last but not least the separation of test design from test implementation

Improvements to My Organization

It drastically reduced our manual regression efforts that is difficult to achieve in Agile model

Room for Improvement

Need to improve online documentation, community & forums to share issues encountered & solutions.

Use of Solution

Almost a year.

Deployment Issues

We've had no issues with deployment.

Stability Issues

We've had no issues with stability.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

Customer Service:

In my experience, the customer service is good.

Technical Support:

In my experience, the technical support is good.

Previous Solutions

We did not previously use a different solution.

Initial Setup

It was straightforward and we did not encounter any issues.

Implementation Team

We have in-house implementation.

Pricing, Setup Cost and Licensing

Not very sure about popular proprietary tools like QTP, but should be comparatively less.

Other Solutions Considered

No, as our customer has this licence we are supposed to use this tool.

Other Advice

It supports most of the good features available in QTP, but is not so popular due to less online support.

This solution supports Windows, web-based apps along with Mobile (android & iOS).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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