Sisense Review

We have worked with both Qlikview and Tableau but switched to SiSense for functionality and value

For how long have you used this product?
- 4 years

Which features of this product are most valuable to you?
- It's lightweight, good value, easy to implement and work with, easy to hookup data sources to and create dashboards.

Can you give an example of how this product has improved the way your organization functions?
- We're an agency, we used to do our client reporting in excel. With SiSense we can send them automatically generated professional reports. Right now, we use it for the more complex dashboarding projects with several data sources and serve them out through the web.

What areas of this product have room for improvement?
- In terms of visualization there is still some room for improvement. For our more demanding customers in this field we add a visulization layer.

Did you encounter any issues with deployment, stability or scalability?
- The product has become a lot more stable these past years. Currently no issues.

Did you previously use a different solution and if so, why did you switch?
- We have worked with both Qlikview and Tableau and found that for most of our customers the extra money they'd have to pay did not result in more value.

Before choosing this product, did you evaluate other options? If so, which ones?
- About 4 years ago, there were a few products in this area in this price range. In terms of functionality nothing came close.

How would you rate the level of customer service and technical support?
- The company has improved in this a lot as well. Currently no issues at all.

Was the initial setup straightforward or complex? In what ways?
- Remarkably easy. We slam it on a hosted server, use the API connections to get the data in, create other connections where there is no API and we're up and running for a customer within 2 weeks.

Did you implement through a vendor team or an in-house one? If through a vendor team, how would you rate their level of expertise?
- In-house

What is your ROI on this product?
- Cannot say - we can do a lot of projects at a much lower price than our competitors, because of SiSense, so I'd say it's pretty good.

What was your original setup cost for this product and what is your day-to-day cost of using this product?
- Cannot say - but it's pretty low

What advice would you give to others looking into implementing this product?
- We have a lot of customers that are in the process to become more data driven. For the first time they see a lot of data come together and they can prove the power of data to their board without having to do huge investments in hard and software. Then after some years they will have outgrown the product but at that point they will be experienced, will know better what they need and the risk for bad investment is a lot smaller.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Add a Comment
ITCS user

author avatarit_user8619 (BI Expert with 51-200 employees)


I would agree with you. I also used Sisense for our in-house BI service and was impressed with the value it could deliver.

author avatarKashif Asrar Khan (Fauji Foundation)
Real User

Hi René Nijhuis,
Its been emerging demand of ERP sector to have comprehensive, easy and flexible business analysis software despite of the Business Intelligence tool used for it. Sisense Prism is no doubt the answer to all such demands in growing ERP application sector.
Yes its way ahead in providing the DATA Analysis, BI, Transactional review rapidly and more easily as compared to Oracle and IBM.
Cost benefit impact is the best thing for non technical user because its designed for them.

author avatarit_user1020 (Head of Data Center at a university with 1,001-5,000 employees)

Analyzing existing data for supporting business decisions is very important. We have proven this in our university and has made making decisions regarding very important matters more scientific. We are looking around for a BI tool and have access to Oracle's BI suite as part of our Peoplesoft system acquisition.

Though I haven't personally used it, I would like to know how this BI tool compares with Oracle's, and is this a recommended product to switch into in the long run.

author avatarit_user2652 (Project Manager at a non-tech company with 10,001+ employees)
Top 20PopularVendor

Have you already been using any other BI tools? What are the challenges you faced in implementing Prism? How much did it take for you to plan and implement?

author avatarit_user72735 (Head of Data Analytics with 1,001-5,000 employees)

The key to SiSense isn't just their product (which is superb)'s the responsiveness and quality of their internal executive and technical personnel across the board.
I've worked with all the major BI/Big Data/Analytics vendors at one time or another on various scales of projects...but none come close to the level of performance provided by SiSense...truly the biggest differentiator.