Skyhigh Review
Provides quite a bit of visibility into cloud services being utilized in our environment


What is most valuable?

All the information available on each service, including its risk assessment. Service groups, automatic assignment of services based on designated conditions, and the ability to utilize multiple log sources for the data.

How has it helped my organization?

Provides quite a bit of visibility into cloud services being utilized in our environment. I've been able to take the data available in Skyhigh and create discussions about whether we should be allowing or blocking certain services. This has also allowed us to start developing policies/procedures around new services which get introduced into our environment.

What needs improvement?

Iron out the few bugs that I've seen.

For how long have I used the solution?

Less than one year.

What was my experience with deployment of the solution?

None that I'm aware of.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How is customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

A 10 out of 10.

Which solutions did we use previously?

We did not previously use a different solution.

How was the initial setup?

Unknown, as I was not involved in the setup process.

What about the implementation team?

Unknown, as I was not involved in the procurement process.

What was our ROI?

Unfortunately, I don't have this information.

Which other solutions did I evaluate?

Not applicable, as I was not involved in the decision to go with this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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