Skyhigh Review

Initial setup is straightforward as their guidelines and instructions are very easy to follow


What is most valuable?

  • Box API features with DLP capabilities
  • Shadow IT

How has it helped my organization?

Our organization is moving much of its non-sensitive data to Box. We needed the ability to have full visibility into what was occurring within the Box infrastructure, from Skyhigh to Box API integration.

What needs improvement?

SkyHigh has the ability to place users or groups on a ‘Watchlist’; which allows you to see certain views with these Watchlists users/groups in them. This is great when you are looking at live data but if I wanted to generate a report on "only" the watchlists.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Skyhigh has been improving their product and releasing upgrades on a consistent basis. Now, the stability and speed are greatly improved. Looking forward to their next major release.

What do I think about the scalability of the solution?

No, since I am able to use my blue coat logs.

How is customer service and technical support?

Customer Service:

A 10 out of 10

Technical Support:

A nine out of 10.

Which solutions did we use previously?

No.

How was the initial setup?

Straightforward. Guidelines and instructions are very easy to follow.

What about the implementation team?

Our implementation was in-house. Since the deployment of this cloud access security broker (CASB) was rather simple, there was no need to bring in a third-party vendor.

What's my experience with pricing, setup cost, and licensing?

The biggest thing to watch for is the difference in price per monitored user for the different API integrations. We currently only use the Box API, but we thought about using the Salesforce one. However, it was drastically more expensive per user. We are starting to look at the 365 monitoring since we may migrate there soon, but I have not looked at the pricing for it yet.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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