Skyhigh Review
It gives us visibility into our employees activities and access to cloud apps


Primary Use Case

  • Shadow IT monitoring 
  • Sanctioned Cloud App Security

Valuable Features

  • Shadow IT reporting capabilities
  • DLP integration
  • Encryption

Improvements to My Organization

It has given us visibility into our employees activities and access to cloud apps.

Room for Improvement

Support for securing more cloud apps.

Use of Solution

Two and a half years.

Deployment Issues

Some issues, but many had to do with the complexity of our deployment and they all have been worked through. 

Stability Issues

The Shadow IT portion would sometimes stop processing our proxy logs, but these issues seem to have been fixed.  

Scalability Issues

No.

Customer Service and Technical Support

It is excellent and top-notch.

Previous Solutions

No previous solution was used.

Initial Setup

For Shadow IT, it was straightforward. 

For Sanctioned App Security deployment, it was a bit more complex. This was primarily due to the amount of integrations we decided to do with the existing technologies we owned, like DLP, SSO, etc., and because of the size of our cloud application.

Implementation Team

An in-house team.

ROI

Very good.

Pricing, Setup Cost and Licensing

I don't deal with pricing. Thus, I cannot answer this.

Other Solutions Considered

Yes. Netskope, Bitglass, Adallom, and Skyfence.

Other Advice

Make sure you plan your deployment carefully. Break the project into phases. This makes for more wins sooner, which you can report to your upper management. Develop a good rapport with the team who owns the cloud application, so you can get full cooperation from them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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