Skyhigh Review
It gives us visibility into our employees activities and access to cloud apps


What is our primary use case?

  • Shadow IT monitoring 
  • Sanctioned Cloud App Security

What is most valuable?

  • Shadow IT reporting capabilities
  • DLP integration
  • Encryption

How has it helped my organization?

It has given us visibility into our employees activities and access to cloud apps.

What needs improvement?

Support for securing more cloud apps.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

Some issues, but many had to do with the complexity of our deployment and they all have been worked through. 

What do I think about the stability of the solution?

The Shadow IT portion would sometimes stop processing our proxy logs, but these issues seem to have been fixed.  

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

It is excellent and top-notch.

Which solutions did we use previously?

No previous solution was used.

How was the initial setup?

For Shadow IT, it was straightforward. 

For Sanctioned App Security deployment, it was a bit more complex. This was primarily due to the amount of integrations we decided to do with the existing technologies we owned, like DLP, SSO, etc., and because of the size of our cloud application.

What about the implementation team?

An in-house team.

What was our ROI?

Very good.

What's my experience with pricing, setup cost, and licensing?

I don't deal with pricing. Thus, I cannot answer this.

Which other solutions did I evaluate?

Yes. Netskope, Bitglass, Adallom, and Skyfence.

What other advice do I have?

Make sure you plan your deployment carefully. Break the project into phases. This makes for more wins sooner, which you can report to your upper management. Develop a good rapport with the team who owns the cloud application, so you can get full cooperation from them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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