Skype for Business Review

Although seemingly obvious, I would note that the call quality is excellent.

What is our primary use case?

  • Firstly, it is an innovative and even more profitable way of communicating. Also, the product offers a very professional image, which is very useful to the organization. Thanks to the interface, quality, design and easy handling, it allows for establishing a better relationship.
  • Secondly, in terms of conversations whether via voice or video call, Skype for Bussiness meets the necessary criteria and with respect to the costs, it is profitable, plus it can be used in various equipment and operating systems which is another advantage.

How has it helped my organization?

Skype for Business has improved the communication system in my organization. It is not just a mere implementation; it is something that will undoubtedly influence the productive system likewise, especially in a company where operations are relatively small. 

Despite having few members, the use of this product strengthens the communication links and not only internally, it has also been used with some suppliers, partners, and friends, which has been a pleasant experience.

What is most valuable?

One of the most useful functions has been its use for calls. Although seeming obvious, it should be noted that the quality I would say is excellent, and the plans offered by the product are superb, also, the image represents the product strength of my organization and without a doubt, it is something innovative.

What needs improvement?

Specifically in the service area: Since my organization is in charge of repair and maintenance service of computer equipment, and also works internally in communication with members who bring about growth in the company, to include any functionality would be a service that transmits data stored in the cloud, in the form that can be saved, and also to send and receive useful files.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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