Slack Review

Channels enable us to manage by locations and subjects, works well on mobile


How has it helped my organization?

We are able to manage various channels by different locations and subjects, and it integrates with Google Drive.

What is most valuable?

  • Channels
  • File sharing
  • Works well on mobile

What needs improvement?

Notifications.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No stability issues, works perfectly.

What do I think about the scalability of the solution?

I haven't notice any scalability issues.

How is customer service and technical support?

Tried to find information about advance settings for notifications, but did not find what I was looking for.

Which solutions did we use previously?

We used Skype. We switched because our parent company uses Slack, and we had to adjust.

How was the initial setup?

Pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

I am not dealing with pricing and licensing, so I cannot comment.

What other advice do I have?

Initially I thought it cannot be better than Skype, but after working with it for a while I can definitely confirm it is a great tool for collaboration.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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