SmartBear ServiceV Pro Review

Helps debugging API client issues with closed-off APIs


What is most valuable?

Ties-in with the rest of the SoapUI platform and its ability to record traffic and create a virtual endpoint.

How has it helped my organization?

Helps debugging API client issues with closed-off APIs (behind the VPN).

What needs improvement?

Greater capacity to create Virtual APIs based on HAR files or wireshark recordings.

For how long have I used the solution?

Three months.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No, but we haven't ran it for very long.

What do I think about the scalability of the solution?

For very complex and load intensive virtualization, the heap size needed to be increased.

How is customer service and technical support?

Customer Service:

10 out of 10. Very responsive.

Technical Support:

Eight out of 10. On par with VMware, when they had more North American support.

Which solutions did we use previously?

No.

What about the implementation team?

In-house.

What was our ROI?

Not calculated.

What's my experience with pricing, setup cost, and licensing?

Ability to have general IT staff enable developers using this software as opposed to more expensive vendors or developers building their own solution.

Which other solutions did I evaluate?

No.

What other advice do I have?

Very good for the price point and compared to more expensive or custom development solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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