SmartBear TestComplete Review

Good technical support, but the cost of licensing is a little bit high


What is most valuable?

The most valuable features are the desktop and mobile modules.

What needs improvement?

The licensing costs are a little bit high and should be reduced.

I would like the ability to automatically distribute web applications to all of the concurrent users.

For how long have I used the solution?

We have been using TestComplete for the past two years. 

What do I think about the stability of the solution?

The stability is good.

How are customer service and technical support?

The technical support is quite good.

How was the initial setup?

The initial setup is not too straightforward and not too complex. I would say that it's okay.

What's my experience with pricing, setup cost, and licensing?

The price varies depending on the plan that you choose. The option we chose was around $2,000 USD.

Which other solutions did I evaluate?

I am currently investigating the differences between TestComplete and TestLeft.

What other advice do I have?

TestComplete is a good product compared to other options that are on the market.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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