SmartBear TestComplete Review

It provides for automated testing, helps to install plugins and extensions, and we use it as a data-driven testing and debugging tool, but I've only used the free-trial period so far.

What is most valuable?

Possibility of the automated testing, installing plugins and extensions, data-driven testing & de-bugger.

How has it helped my organization?

I’ve used it only as a free 30-days trial and I'm not sure of how our company is using it.

What needs improvement?

I’m not a specialized tester and I’ve used it just for some private tests and have found in it what I was looking for.

For how long have I used the solution?

I've used it for 3 years.

What was my experience with deployment of the solution?

I've not had issues with deploying it.

What do I think about the stability of the solution?

I've had no issues with stability.

What do I think about the scalability of the solution?

I've had no issues with scalability.

How are customer service and technical support?

Customer Service:

I didn't need customer service, so I have no experience with it.

Technical Support:

I didn't need technical support, so I have no experience with it.

Which solution did I use previously and why did I switch?

We did not use a different solution.

How was the initial setup?

It was neither straightforward nor complex.

What about the implementation team?

I'm not sure whether we did it in-house or through an outside team.

What was our ROI?

I'm not sure.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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