SmartBear TestComplete Review

The latest version can be used for mobile testing, but more effective object mapping for Citrix systems is needed.


What is most valuable?

Keywords-Driven frameworks and Data-Driven Testing (DDT) methodologies used for building effective frameworks.

How has it helped my organization?

The fact that the latest version can be used for mobile testing.

What needs improvement?

A more effective way in Objects Mapping for applications built on domains/platforms such as Sliverlight, and Citrix is needed.

For how long have I used the solution?

I've used it for three years.

How are customer service and technical support?

Technical support can be improved by being more efficient in responding to questions.

Which solution did I use previously and why did I switch?

Used some other products, but this was found to be the most suited for business requirements.

How was the initial setup?

The initial step was straightforward which was made by carrying out a POC and the decision was to go for this solution.

What about the implementation team?

Following initial training by the vendor, the implementations are done in-house.

What's my experience with pricing, setup cost, and licensing?

It is value for money, and different licensing options are available.

What other advice do I have?

Fig 1: Building of Automation Testing framework.

Fig 2: Automation Testing Results

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarit_user409368 (Director of Product Management at a tech vendor with 201-500 employees)
Vendor

Hello, Thank you very much for your feedback! We will use it to improve TestComplete.
Could you please elaborate on what specific aspects of the application you would like us to improve as demonstrated in figure Figure 1 and Figure 2?
Regards,
Masha