SmartBear TestComplete Review

It has a unified way of finding and manipulating controls from different vendors on different platforms, though it lacks support for different web UI frameworks and V8.


What is most valuable?

It supports JScript and it has unified way of finding and manipulating controls from different vendors on different platforms. As a key feature for beginners - It can record user actions and reproduce them.

How has it helped my organization?

First two companies began to rely on results of automated regression.

What needs improvement?

There is no qualified support for different web UI frameworks and no V8 support as well. The other thing that must be improved is their licensing policy with Virtual Machines.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

There were some issues.

How are customer service and technical support?

Customer Service:

5/5.

Technical Support:

5/5.

Which solution did I use previously and why did I switch?

I used different solution afterwards and I can say there is no other product with such great flexibility.

How was the initial setup?

The initial setup is as simple as any product with a Windows installer.

What was our ROI?

ROI is simple. We've spent three months on development and automated one month of regular regression tests done manually for each release. Now we did it for each build.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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