SmartBear TestComplete Review

We're able to perform NPAPI test runs on Chrome, but the ExtJS extension and reading of JQuery standard modal screens is still not so good.

Valuable Features

Test Runs on Chrome. Test Runs are faster than the previosu version.

Improvements to My Organization

After NPAPI was unsupported by Chrome, our test runs were halted on Chrome for a previous version of TestComplete. Started running again with version 11.11.

Room for Improvement

ExtJS extension and reading of JQuery standard modal screens is still not so good. For Automating ExtJS based systems you have to do record and playback to extract methods and no substantial documentation has been provided.

Deployment Issues

None.

Stability Issues

The product is relatively stable.

Customer Service and Technical Support

Customer Service:

It is quick.

Technical Support:

Not so helpful most of the times. They always fail to produce a work around.

Initial Setup

It was easy.

Implementation Team

In-House.

Pricing, Setup Cost and Licensing

Do not buy all the modules at once, if your primary system under test is for example Web based then only buy the web module.

Which version of this solution are you currently using?

11.11.1064.7
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Highlights
The database checkpoints detect problems which are difficult for a human resource to find.
Customer service and technical support responsiveness are high. Everyone is very professional.
The most valuable feature is the integration with Azure DevOps.
The most valuable feature of this solution is regression testing tools.
The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.
The solution is great as a record and playback tool. It also has valuable regression testing.
Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.
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