SmartBear TestComplete Review

It supports various and different versions of browsers in web testing, but it's slightly unstable with longer executions of automation scripts.


What is our primary use case?

Evaluated for automating regression suite for windows desktop application and found testcomplete suits well in the aspect of identifying most of the objects and in few other parameters.

How has it helped my organization?

Good test coverage through automation and provides unique solutions to the most of automation challenges (e.g. comparison of images).

What is most valuable?

- Object spy eases the object identification method.

- TextObject recognition feature of this product exposes most of the objects to perform the actions.

- Test items, project variables helps in managing automation suite and scheduling execution.

- Jenkins integration to schedule executions.

- Integrated with selenium webdriver.

- Conversion of JScript project to Javascript project

- Integrated to Environment manager

- Support to read text from PDF

What needs improvement?

- Increased performance with less memory and cpu usage.

- Supports various and different versions of browsers in web testing.

- Support to Windows mobile application. (Native iOS and Android apps are supported currently.)

For how long have I used the solution?

More than five years.

How is customer service and technical support?

Customer Service:

Customer service and technical support from SmartBear is more responsive. Active SmartBear forums are available to get clarification.

Technical Support:

Customer service and technical support from SmartBear is more responsive. Active SmartBear forums are available to get clarification.

What about the implementation team?

In-house team is used for implementing framework for automation through TestComplete. Tool must be explored completely and knowing its unique features is more important before implementation as it has lot of inbuilt features.

What's my experience with pricing, setup cost, and licensing?

TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module. Node-locked and floating license are available which could be decided based on the team composition and work strategy. Current license pricing is available at http://smartbear.com/product/testcomplete/pricing/

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
2 Comments
author avatarOrlee Gillis
Consultant

Have you seen improvements or increase in the past 5 years re: the testing interfaces (whether browser or mobile) that the solution supports or has began to support?

author avatarMarvin Reekie
TOP 20User

In the process of evaluating tools to help improve the turn around for desktop testing. Looking at Testcomplete and Ranorex at this time. Still in the decision making process.

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