SmartBear TestComplete Review

It has saved time by eliminating the need for manual testing. It's also led to the discovery of bugs that wouldn't have been found otherwise.


What is most valuable?

With TestComplete, I can discover bugs faster and easier than testing manually. It eliminates the need for regression testing sessions as TestComplete can be set up to test automatically overnight against each day's build from programmers.

How has it helped my organization?

It has saved time by eliminating the need for manual testing. It's also led to the discovery of bugs that wouldn't have been found otherwise.

What needs improvement?

I'm completely satisfied with TestComplete 10, but looking forward to seeing what's in store for version 11!

For how long have I used the solution?

I've used it for about two years.

What was my experience with deployment of the solution?

The initial deployment of TestComplete was difficult, but with the assistance of SmartBear technical support, I was able to get it up and running.

How are customer service and technical support?

SmartBear's technical support is excellent. However, due to time zone differences, support can be a little slow.

Which solution did I use previously and why did I switch?

Previously, testing was performed manually. TestComplete was a great solution to automate the process.

How was the initial setup?

Installing TestComplete was easy, however "floating license" configuration was challenging with the use of VMs.

What about the implementation team?

I implemented TestComplete independently. Their "How-To" videos, forums, and support team are incredibly valuable!

What's my experience with pricing, setup cost, and licensing?

If you have any questions about licensing, Smart Bear's staff is very helpful!


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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