SmartBear TestComplete Review

This application is helping a lot in regression testing. If something in the application breaks, we get to know about it quickly, and this saves us time.


What is most valuable?

Object Browser is one of very powerful tool TestComplete provide which can see what processes are running in the memory.

How has it helped my organization?

This application is helping a lot in regression testing. If something in the application breaks, we get to know about it quickly, and this saves us time.

What needs improvement?

There

For how long have I used the solution?

My team has been using it for three years, and I've been using it for one-and-a-half years.

What was my experience with deployment of the solution?

Not at all. The framework was already in place with my team.

How are customer service and technical support?

Customer Service:

It's very good.

Technical Support:

It's very good.

Which solution did I use previously and why did I switch?

That is my first product of this type.

How was the initial setup?

Initial set-up was pretty straightforward, but that was basic. Complexity grows when you go deep in testing.

What about the implementation team?

We do get some training from SmartBear, but we implement tests on our own.

What was our ROI?

The ROI makes it worth buying this product.

What other advice do I have?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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