SmartBear TestComplete Review

Using this solution I am able to process whole pages at once rather than doing everything one by one


What is most valuable?

Valuable for us is the ability to identify objects by using Find methods. I am able to process whole pages at once rather than doing everything one by one.

What needs improvement?

Using object spy can be slow sometimes and seems to require a lot of resources.

For how long have I used the solution?

We have been using the solution for six months.

What do I think about the stability of the solution?

The solution freezes sometimes, but not very often. Sometimes it doesn’t find any objects from the browser and needs to restart the browser or the whole machine. This happens with Internet Explorer.

What do I think about the scalability of the solution?

It is very difficult to have multiple developers when using Name Mapping. You can’t merge all the files and this creates conflicts.

It scales better for multiple users when using pure script, which reduces the amount of files that cannot be merged.

How is customer service and technical support?

Support calls were helpful at the beginning, and I haven’t used the support since then.

Which solutions did we use previously?

We used TestPlant eggPlant and are still using it for thick clients where objects are not available. The development speed for TestComplete is faster and more reliable when objects can be seen.

How was the initial setup?

It is easy to install and use.

Which other solutions did I evaluate?

We went through quite a few of them. This product seemed best for usability and recording features.

What other advice do I have?

Test the trial, then go for it. Keyword tests seem viable for straightforward test cases, but to create dynamic architecture you might want to stick only with scripts and drop Name Mapping.

Keyword tests are easy and fast to record, but adding complex logic for them can be tricky and time consuming.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners with SmartBear.
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