SmartBear TestComplete Review

The tool has the ability for a non-developer to develop intelligent, robust, data-driven tests


What is most valuable?

The most valuable feature is the ability for a non-developer to develop intelligent, robust, data-driven tests.

How has it helped my organization?

TestComplete has greatly improved our organization functions by allowing us to develop, manage, and execute many forms of testing in one central repository. Being able to develop, manage, and execute JUnit, NUnit, PHPUnit, PyUnit, Selenium, functional, and nonfunctional tests has given our company great insight as to the health of our testing efforts.

For how long have I used the solution?

I have used this solution for four years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

The level of technical support leaves a lot to be desired. The only way to get support is via email, therefore problems that could take a matter of minutes to solve by phone or web conference can sometimes take several days.

Which solutions did we use previously?

We previously used IBM Rational Functional Tester, Segue/Borland/Micro Focus SilkTest, HPE Mercury Quick Test Professional, and IBM Rational Robot.

We switched because of the ability for a non-developer to develop intelligent, robust, data-driven tests.

How was the initial setup?

The initial setup was very straightforward and took very little time.

What's my experience with pricing, setup cost, and licensing?

No advice. I did not deal with the licensing and pricing.

Which other solutions did I evaluate?

I did compare the tool to IBM Rational Functional Tester, Segue/Borland/Micro Focus SilkTest, and HPE Mercury Quick Test Professional.

What other advice do I have?

TestComplete is a great product. It is a perfect fit for an organization that has a hard time finding testers with a development background and want to centralize the development, management, and execution of their tests.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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