Snowflake Review

Stable and capable of processing data in bulk but needs to have SLAs in place

What is our primary use case?

We primarily use the solution in order to have the daily transactions of trades. It's to manipulate and find out the benchmark of every broker and institutional manager.

What is most valuable?

The solution's most valuable aspect is the ability to process the bulk amount of data and try to clone the database. We try to clone the production database. Instead of syncing the whole database, we can just clone it up and start working on it. Basically, the cloning and the database are very user-friendly.

The solution is very stable.

What needs improvement?

Right now, Snowflake doesn't have any analytical functions, especially in comparison to Oracle and other databases. The analytical performance needs to improve. It would be ideal if Snowflake was able to use the analytical functions, and what we have in the relational database. That would be really helpful. 

They don't have any SLAs in place. It would be better if they did.

For how long have I used the solution?

I've been working with the solution for two years now. The company, however, has been using it for three years at this point.

What do I think about the stability of the solution?

The solution is quite stable. It's reliable. It doesn't crash or freeze. There aren't bugs or glitches.

What do I think about the scalability of the solution?

The solution is definitely scalable. We're able to add nodes to grow it out when we need to. If an organization needs to expand the solution, they can do so easily. We find it to be very reliable.

There are about 300 people using the solution at this time. We don't plan on increasing usage at this time.

How are customer service and technical support?

Technical support is very, very good. It's a responsive and knowledgable team. We're quite satisfied with the level of service we receive.

That said, Snowflake technical support doesn't have any SLAs. If they had a small amount of SLAs, then it would be helpful for us to clear or solve any production issues, etc. that we may run into.

How was the initial setup?

We need about 50-60 people to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

Snowflake's pricing is a bit higher than other competitors.

Which other solutions did I evaluate?

We were looking at Amazon Redshift previously. However, we decided that Snowflake was more reliable and scalable.

What other advice do I have?

We're a customer. We don't have a business relationship with the solution.

Users considering adding the solution should understand that Snowflake can be used only for transactional processing, not for analytical processing. If they want to go for transaction processing, they can go for Snowflake and if they want to go for analytical processing, they should look at or go for an Oracle database.

I'd rate the solution seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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