Improve composite project mode (tried version 1.2,1.3 but after short time refused)
Use of Solution
I've used it for more than three years starting with SoapUI Pro version 4.6.x. SoapUI NG from beginning after renamed to Ready API and be part of it.
Customer Service and Technical Support
8/10 - the answer for reported bug was a known issue and a fix will be a part of future releases, no time scale given. The bugs are are in many releases.
I have not used other solutions for back and testing personally. Comparing to robot framework SoapUI had more pros than robot framework.
Initial set-up of program is straightforward, preparing own project with dynamic path e.g. JDBC connection or endpoint is more complex.
The product is a good solution for functional back end testing, but the price should be lower due to already mentioned problems, bugs. Use other product framework for small solutions, due to price/bugs. The advantage is that the product is handy for testers, user friendly; ability to use load, security tests or create mocks.
Disclosure: I am a real user, and this review is based on my own experience and opinions.