SolarWinds Network Device Monitor Review

Proactively warns us about infrastructure outages, but event correlation needs to be improved


What is our primary use case?

We use this product to monitor our infrastructure, detect outages, and monitor performance.

How has it helped my organization?

This product proactively tells us about issues before the users notice.

What is most valuable?

From a monitoring perspective, the most valuable feature is that it can tell us exactly what the issue is.

What needs improvement?

Integration with different tools, such as ServiceNow and Excel, can be improved.

I would like to see improvements made to event correlation. 

For how long have I used the solution?

We have been using SolarWinds Network Device Monitor for about five years.

What do I think about the stability of the solution?

This is a stable monitoring tool.

What do I think about the scalability of the solution?

This is a scalable product.

We have about twenty technical people who normally work with it.

Which solution did I use previously and why did I switch?

As long as I have been with the company, they have always had SolarWinds.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We have an in-house team responsible for maintenance.

What other advice do I have?

My advice for anybody who is implementing this tool is to have a dedicated resource for it. It has to be maintained, and it takes time and resources to get the best out of it.

Overall, this is a good product. That said, no solution is perfect.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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