SolarWinds NPM Review

The GUI is good but it is lacking features found in competing products


What is our primary use case?

We have a data center that is used by multiple clients and we need to see how applications are performing when clients are on our network. The NPM tool is used to analyze what different applications are consuming, in terms of bandwidth.

What is most valuable?

The most valuable feature is the graphical user interface.

What needs improvement?

SolarWinds needs to be improved such that it is on par with the leading products in the market. There are better products available, albeit more expensive.

For how long have I used the solution?

We have been using SolarWinds NPM for three months.

What do I think about the stability of the solution?

This is a mature product and the stability is quite good.

What do I think about the scalability of the solution?

We have eight users including an operations analyst, system analyst, and support engineers.

How are customer service and technical support?

We have been in contact with technical support and they are good.

Which solution did I use previously and why did I switch?

SolarWinds was the first product of this type that we used.

How was the initial setup?

The initial setup is straightforward. The implementation took about two weeks in a controlled environment. We had no problems with the installation and connecting to our devices.

What about the implementation team?

We did not require assistance for the deployment.

One person is suitable for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

It is not an expensive product.

Which other solutions did I evaluate?

We will probably continue looking for a better product.

What other advice do I have?

This is a product that I recommend, although it requires technical skills in order to use it.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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