SolarWinds NPM Review

NPM is very easy to scale to your needs


What is most valuable?

As a large school district, I can tell you that NPM is very valuable to us. Being able to see the current status of all our locations and hardware at a glance is priceless.

How has it helped my organization?

We use the alert feature of NPM to send emails and text messages to our organization when various network or server equipment is not reachable or performing correctly.

What needs improvement?

I would say the NPM toolset has room for improvement. I haven't seen the benefit of integrating it into NPM.

For how long have I used the solution?

I have been working at my company since 2011 and it was here before I started.

What was my experience with deployment of the solution?

I did not originally deploy this software, but I haven't had any issues with upgrading to newer versions or installing new features.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any issues with scalability. In fact, I find that NPM is very easy to scale to your needs.

How are customer service and technical support?

Customer Service:

I have had very fast response times when dealing with customer service.

Technical Support:

I have had very fast response times when dealing with technical support.

Which solution did I use previously and why did I switch?

I do not know of any other solution my school district has used.

How was the initial setup?

I did not originally deploy this software, but I haven't had any issues with upgrading to newer versions or installing new features.

What about the implementation team?

I did not originally deploy this software, but I haven't had any issues with upgrading to newer versions or installing new features.

What was our ROI?

As we are a not for profit organization, I can not answer this question.

What's my experience with pricing, setup cost, and licensing?

I do not have this information available.

Which other solutions did I evaluate?

I was not at my workplace when they chose this product.

What other advice do I have?

They offer trial periods. I strongly urge you to try Solarwinds NPM and other products as they are a great asset at my organization.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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