SolarWinds NPM Review
NPM is cost effective and reliable to use. Valuable features include graphical presentation of IT data.


Valuable Features

Graphical presentation of IT data like Bandwidth Util, CPU/Mem Util. etc., Easy way to configure the monitoring etc

Improvements to My Organization

This tool can monitor all IT Infrastructure i.e. N/W, Application and basic OS monitoring, Hardware Monitoring etc. Also we can integrate all Solarwinds Solutions on same console called EOC which will helpful for Data Center Operation teams to monitoring.

Also the graphical reports and content of reports also helps the client and OS/Applications teams to measure the challenges in advance.

Room for Improvement

Solarwinds SAM needs to improve application monitoring for critical applications like MSSQL, Oracle, Exchange etc. They need to add more monitoring parameters.

Use of Solution

Since 2009

Deployment Issues

Yes, have faced few issues while up-gradation of Orion products. But handled successfully with great support provided by Solarwinds.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It’s fantastic. They will give 24/7 service.

Technical Support:

It’s fantastic again. They are very knowledgeable and have KBs available for the fix in advance.

Previous Solutions

No, as NPM it is cost effective and reliable to use.

Implementation Team

I have implemented it on multiple client locations. Also took the help from Solarwinds in installation.

ROI

ROI for Solarwinds products is excellent. It’s the cheapest tools which will fulfill all monitoring needs.

Pricing, Setup Cost and Licensing

5000 USD per NPM Poller for unlimited license.

Other Solutions Considered

Yes, CA, BMC and HP monitoring suites.

Other Advice

It’s cheap and will easily fulfill the needs of monitoring environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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