SolarWinds NPM Review
NPM provides a history of interface behavior that helps in a multifaceted way


Valuable Features

Interface details and the list of interface charts.

Improvements to My Organization

Being able to provide a history of interface behavior helps the organization in a multifaceted way. Current productivity and interface forecasting.

Room for Improvement

Overall speed of the software could be improved... as it is incredibly slow at times. Polling for items that are in a down state seems to take a long time. This affects up time reporting and metrics.

Use of Solution

5 years.

Stability Issues

Yes at times there are database stability issues.

Scalability Issues

Yes we did.

Customer Service and Technical Support

Customer Service:

Good. I appreciate not being offshored (at least it wasn't when I called).

Technical Support:

Good.

Previous Solutions

Yes. SolarWinds offers more detail.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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