SolarWinds NPM Review

Allows us to recognize problems based on thresholds we set up for various resources.

What is most valuable?

  • Polling
  • Automatic ticket creation of server resources (CPU, Memory, Reboots etc.)

How has it helped my organization?

We can sometimes fix a problem before it is even recognized by our user community based on the thresholds we set up for various resources on a production server.

What needs improvement?

They could make the process of adding various devices easier and more intuitive.

For how long have I used the solution?

I've used it for nine months.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

It's very scalable and customizable.

How are customer service and technical support?

Customer Service:

They have good customer service.

Technical Support:

They have good technical support.

Which solution did I use previously and why did I switch?

I haven't used another solution like NPM before.

What was our ROI?

It's significant in my opinion.

What other advice do I have?

You can and should put the not so obvious devices onto SolarWinds. An example would be a server's back-up power supply. Otherwise you won't realize when the back-up is not functioning until the main power supply goes down and it's too late at that point.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More SolarWinds NPM reviews from users
...who work at a Healthcare Company
...at Large Enterprises
...who compared it with PRTG Network Monitor
Free Report: SolarWinds NPM Reviews and More
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
Download now
454,950 professionals have used our research since 2012.
Add a Comment
Guest
2 Comments
author avatarit_user211983 (User)
Vendor

Thanx for sharing info

Reply Like (0)
author avatarRavi Suvvari
Top 5LeaderboardReal User

Very valuable inputs regarding NP monitor ; Thank you for sharing Ravi Suvvari

Reply Like (0)
Author
Highlights
We can proactively fix historical issues, so we won't face those problems in future.
The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour.
This has helped us to monitor the availability of our routers, switches, servers, and virtual environments.
I can do everything remotely, including running PowerShell scripts or performing standard updates.
It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.
We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.
The most valuable feature of this solution is the alerts.
See more »
Buyer's Guide
Download our free SolarWinds NPM Report and get advice and tips from experienced pros sharing their opinions.
Download Now
Quick Links
Learn More: Questions: