SolarWinds NPM Review
Allows us to recognize problems based on thresholds we set up for various resources.


Valuable Features

  • Polling
  • Automatic ticket creation of server resources (CPU, Memory, Reboots etc.)

Improvements to My Organization

We can sometimes fix a problem before it is even recognized by our user community based on the thresholds we set up for various resources on a production server.

Room for Improvement

They could make the process of adding various devices easier and more intuitive.

Use of Solution

I've used it for nine months.

Stability Issues

No issues encountered.

Scalability Issues

It's very scalable and customizable.

Customer Service and Technical Support

Customer Service:

They have good customer service.

Technical Support:

They have good technical support.

Previous Solutions

I haven't used another solution like NPM before.

ROI

It's significant in my opinion.

Other Advice

You can and should put the not so obvious devices onto SolarWinds. An example would be a server's back-up power supply. Otherwise you won't realize when the back-up is not functioning until the main power supply goes down and it's too late at that point.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful

2 Comments

it_user211983User

Thanx for sharing info

01 April 15
Ravi SuvvariReal UserTOP 5POPULAR

Very valuable inputs regarding NP monitor ; Thank you for sharing Ravi Suvvari

07 April 15
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