The old version was a proprietary system, had limited device visibility, no centralized SysLog, SNMP v2, had per campus monitoring system, no Wi-Fi visibility, and had limited licenses compared to the new version, which is multi-vendor, has a customized dashboard, centralized SysLog, SNMP v3, Centralized Monitoring System, Wi-Fi visibility, and Enterprise Licensing.
We need to investigate technology changes everyday.
100%. It shows all incidents.
Yes. We still use those as backup: SCOM and Omnivista.
Straightforward, no training needed.
Yes, we did: PRTG and Observer.
The free trial is there to test the product.