SolarWinds Server and Application Monitor Review

Powerful tool for DBAs with support for Active Directory

What is our primary use case?

We are a distributor and solution provider, and this is one of the products that we implement for our clients. It is used for monitoring the performance of applications and infrastructure.

What is most valuable?

The most valuable feature is the Access Rights Manager.

It is a very powerful tool for database administration and management.

The support for Active Directory is good.

What needs improvement?

Support for the IBM Mainframe is needed.

For how long have I used the solution?

I have been working with SolarWinds Server and Application Monitor for two years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

It is absolutely scalable. We have worked on projects of different sizes for companies operating on local, national, and international levels. The smaller deployments include perhaps 10 network devices, 20 servers, and two network storage devices. We have done several medium-sized deployments with between 100 and 500 servers, including two data centers. 

How are customer service and technical support?

The technical support is nothing special. The service is available on a 24/7 basis, which is good enough for my market.

Which solution did I use previously and why did I switch?

I have worked with similar solutions including Zabbix, HPE Performance Manager, and Microsoft System Center Manager. I have good opinions of HPE and SolarWinds.

How was the initial setup?

This solution is simple to deploy. I do not need more than two or three hours to complete it.

I spend perhaps 30 minutes customizing it, making technical changes for the customer's environment and infrastructure. This can be done once we have all of the information that we need concerning the IT processes.

What's my experience with pricing, setup cost, and licensing?

I like the pricing for this SolarWinds product.

What other advice do I have?

There are several tools included in this solution including AppStack (Application Stack Management), PerfStack (Performance Analysis), and NetPath (Network Path Analysis).

This is an open platform so if there is something that it does not support then you can write your own scripts. You have the ability to include metrics from different systems, which is very good.

In summary, I like this product and I recommend it. SolarWinds is one of the best products on the market and if they eventually support the IBM Mainframe then it will be perfect.

I would rate this solution a nine out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor.
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