SonicWall Netextender Review

Easy to configure and user friendly but needs to support the Mac OS

What is our primary use case?

The solution is used as an enterprise infrastructure VPN.

We have our users connecting if they work from home, for example. We are using NetExtender for connecting our users to the office. 

What is most valuable?

The product is very cost-effective. For the price-sensitive market, this is a very good product for an SSL VPN solution.

The initial setup is pretty easy.

The product is very user-friendly.

The solution so far has proven itself to be quite stable. 

The documentation is excellent. They have a lot of detail and cover a lot of aspects of the product.

The solution is very easy to configure.

What needs improvement?

I'm not sure if the solution also supports the Mac OS. If it doesn't, that is something that could be very valuable.

There must be a multi-factor authentication enabled or integrated by default with it in order to be integrated with NetExtender.

For how long have I used the solution?

I've used the solution over the last 12 months at least. 

What do I think about the stability of the solution?

The stability is good. It's a very reliable solution. There are no bugs or glitches. It doesn't crash or freeze. It's quite good overall in terms of performance.

What do I think about the scalability of the solution?

We have around 50 users on the solution currently. We've never tried to scale beyond that. Therefore, I can't speak to the scalability potential. It's not something we've actively explored. 

How are customer service and technical support?

We've never had the need to reach out to technical support. For that reason, I can't really speak to how helpful or responsive they are. There isn't any feedback I could provide.

That said, there is a lot of documentation available, which would make it possible for users to seek out their own answers to problems if they needed to.

How was the initial setup?

The initial setup was okay. Of course, it's important to get it right, however, once it is set up, the solution is extremely user-friendly and easy to manage. A company shouldn't have any issues with the process.

The deployment was pretty quick. It only took about two or so days.

What's my experience with pricing, setup cost, and licensing?

The pricing of the product is good. It's quite reasonable for companies and easily affordable.

We pay a yearly licensing fee. Once you procure the license, it is attached to your SonicWall firewall. Therefore, you won't need to procure it or purchase it again and again.

What other advice do I have?

We're SonicWall partners.

We're likely using the latest version of the solution.

I'd advise those considering the solution that, if they already have a SonicWall firewall, they can just procure the licenses and enable the work from home for their users.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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